Shipping
Orders ship within 24hrs (business days) of order placement. Arrival time will vary by location. Orders received after 2 PM PST will be processed the following business day.
Returns
100% GUARANTEED: For www.ArtemisCompany.com orders only, If for any reason you are dissatisfied with one of our products, send us a message in our contact page or email us at info@artemiscompany.com with the order# to request a refund.
In Store Purchases
Please return to the retailer where the product was originally purchased. Returns subject to rules and regulations of individual retailers.
Amazon Orders
Please contact Amazon for any issues regarding shipping and damaged products.
Chewy Orders
Please contact Chewy for any issues regarding shipping and damaged products.
Online Purchases Through www.artemiscompany.com
1. Email info@artemiscompany.com with the subject line "Return Request + (order #)".
2. Please provide any photos or supporting documents.